Terms & Conditions

Siorakw Store

Welcome to Siorakw. By using this website or placing an order through it, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before using the website or making any purchase.

1. Definitions

• Store: Siorakw online store.

• Customer / User: Any person who visits or makes a purchase through the website.

• Products: All clothing, accessories, and fashion items offered for sale on the store.

2. Scope of Business

Siorakw operates in the retail sale of fashion, clothing, and accessories online within the State of Kuwait only.

3. Orders & Purchases

• All orders are subject to product availability.

• The store reserves the right to refuse or cancel any order in the event of pricing errors, product unavailability, or suspected fraudulent or unauthorized use.

• Once an order is confirmed, it cannot be modified or canceled except in accordance with the store’s approved cancellation and return policy.

4. Pricing & Payment

• All prices are displayed in Kuwaiti Dinar (KWD).

• The store reserves the right to modify prices at any time without prior notice.

• Payments are processed through the electronic payment methods approved by the store.

• The store is not responsible for any additional fees charged by payment providers or banks.

5. Delivery

• Delivery is available within the State of Kuwait only.

• Delivery times are estimated and may vary depending on location or circumstances beyond the store’s control.

• Customers are responsible for providing accurate delivery addresses and contact information.

• The store is not responsible for delays or failed deliveries resulting from incorrect information provided by the customer.

6. Return & Exchange Policy

• Products that are unused and in their original packaging can be returned or exchanged according to the store’s approved policy.

• The store must be notified within 48 hours of receiving the order, with clear photos attached if there is any defect or error in the order.

• Returns or exchanges do not apply to products that have been used or damaged due to misuse.

7. Images & Content

• Product images on the website are for illustrative purposes only.

• Slight variations in color or appearance may occur without affecting quality.

8. Intellectual Property

All content on the website (including text, images, logos, and designs) is the property of Siorakw and may not be used or reproduced without prior permission.

9. Website Use

• Users agree not to use the website for any illegal or inappropriate purposes.

• The store reserves the right to suspend or terminate any account found misusing the website or violating these terms.

10. Limitation of Liability

• The store shall not be liable for any indirect or consequential damages arising from the use of the website or products.

• The store’s liability is limited to the total value of the order paid by the customer.

11. Amendments to Terms & Conditions

Siorakw reserves the right to amend these Terms and Conditions at any time without prior notice. Continued use of the website constitutes acceptance of any changes.

12. Governing Law

These Terms and Conditions are governed by and interpreted in accordance with the laws of the State of Kuwait.